Housing Stability and Crisis Assistance
Home Energy Winter Crisis Program (HEAP)
helps you and your family stay warm and safe at home in the winter months.
HEAP helps income-eligible Ohioans that are threatened with disconnection, have been disconnected, or have less than a 25 percent supply of bulk fuel in their tank maintain their utility service. The program runs during the winter months: November 1-March 31.
IMPACT Rental Assistance*, provides for necessary expenditures for eligible households who have one or more individuals within the household that have qualified for unemployment benefits or experienced a reduction in household income, incurred significant costs, or experienced other financial hardship during or due, directly or indirectly, to the coronavirus pandemic.
You can apply here:
IMPACT representatives are serving those on the docket for Eviction Court
Go on-line: apply.impacthopefund.org
If you have an active application, please contact us at (614) 252-2799.
*The American Rescue Plan Act 2021, ERA 2
Rental Assistance
Helps you & your family stay in your home.
New Satellite Office for utility support for residents in 43004, 43125, 43068, 43110, 43213 and 43232. Appointment only- call 614-246-0019 and schedule TODAY!
NEW LOCATION on WEST SIDE
4129 W. Broad Street Columbus, OH 43228
IMPACT ConnecTour
Percentage of Income Payment Plan (PIPP)
The Percentage of Income Payment Plan (PIPP) helps Franklin County residents manage their energy bills year- round. Payments are based on a percentage of household income and are consistent year-round.
Home Energy Assistance Summer Crisis Program
The Home Energy Assistance Summer Crisis Program provides a one-time benefit to eligible Ohioans with cooling assistance during the summer months. The program runs from July 1 to September 30.
Water Assistance Program
Providing emergency financial resources to ensure continuous water access for qualifying residents of Columbus and Franklin County.