Job Summary: Works with individuals participating in the EMPOWERED! “Clean Energy” full scope of Skilled Trades programming. Coaches, mentors, facilitates and assists individuals to set employment-related goals and address barriers to employment within the scope of the agency’s policies, procedures, and budget. Supports Senior Program Manager with identifying available resources and employment opportunities available to assist clients interested in career exploration within the clean energy sector. Helps clients establish an Individual Employment Plan (IEP) and follows up to ensure implementation. Assists Senior Project Manager and Lead Project Coordinator with program design, implementation and instructional facilitating of curriculum. 

Job Summary: Works with individuals participating in the Empowerment Services department with full scope of programming. Coaches, mentors, facilitates and case manages to assist individuals set employment-related goals and address barriers to employment within the scope of the agency's policies, procedures, and budget. Learns of available resources and employment opportunities. Helps clients establish an Individual Employment Plan (IEP) and follows up to ensure implementation.

Job Summary: Works directly with customers on an individual basis and/or provides program and general Agency information via telephone, e-mail, and chat in a call center environment. Identifies additional customer needs and makes recommendations for referrals to additional programs. Provides customer education and referrals on a variety of topics.