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Empowerment Services

Comprehensive Case Management

Comprehensive Case Management is the gateway to all IMPACT programs and services by assisting low-income families and individuals identify, address and overcome multiple barriers to self-sufficiency through tools and techniques in the five-phase Family Development Model developed for Community Action.

Five Phase Family Development Model

JOINING families and individuals to build internal and external relationships

ASSESSING family and individual strengths, challenges and resources
PLANNING short-term and long-term goals for families and individuals
SUPPORTING families and individuals throughout the change process
LINKING families and individuals to internal and/or external resources

Our Impact in 2019

  • Customers Served


  • Dollars Leveraged


  • People Gainfully Employed


  • Volunteer Hours


© 2021 IMPACT Community Action

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