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About Us

Welcome from our CEO

  • One thing we know for sure - change is certain, progress is not. Progress depends on the choices we make today and how we respond to the challenges of tomorrow.

    I am proud to lead an organization that understands the progressive movements needed to empower our customers.

    My staff and I have witnessed customers transform their lives from one of simply surviving to thriving. We see how the choices they make today inspire their family, friends and the community.

    As we fullfil our mission to reduce poverty in Franklin County, it is critically important for our community to create real opportunities for self–sufficiency.

    I am proud to say that IMPACT Community Action continues to make progress as we are in partnership with our customers. Together, we have created a ripple of hope that will lead to a wave of change.


    Robert “Bo” Chilton
    Chief Executive Officer

Our Impact in 2019

  • Customers Served


  • Dollars Leveraged


  • People Gainfully Employed


  • Volunteer Hours


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