Winter Crisis Program

The Forecast Calls for a Bitterly-Cold Winter


2016-2017 Winter Crisis Program

The Winter Crisis Program (WCP) at IMPACT serves income-eligible housholds in Columbus and Franklin County who are at or below 175% of the federal poverty guideline. 

Through the WCP, which runs from November 1, 2016 through March 31, 2017, IMPACT and the Ohio Development Services Agency are providing a one-time payment of $175 toward a utility bill if service is in threat of disconnection, is terminated, is new service, or if the service is being transferred.   

The WCP provides:

  • Percentage of Income Payment Plan (PIPP) Plus Program
  • Utility assistance up to $175
  • Bulk fuel assistance
  • Non-regulated utility assistance

During times of high demand, IMPACT Community Action offers weekend hours to assist working adults. "Super Saturday" is a customer-focused event to provide additional access to the WCP and other home energy assistance programs.

The Super Saturday events are scheduled from 8:30 a.m. to 3 p.m. on the following dates:

  • November 19th
  • December 3rd
  • December 17th
  • March 4th
  • March 18th 

All Super Saturday events will be held at IMPACT's office at 700 Bryden Road. Customers are seen on a first-come, first-served basis.

Customers must bring the following information with them to the "Super Saturday" events:

  1. Proof of Citizenship (i.e., birth certificate, voter registration card, etc.)
  2. Valid, government-issued photo identification (i.e. driver's license)
  3. Social Security cards for everyone in the household or print out
  4. Proof of income for the last 90 days for everyone in the household 18 and older
  5. Current gas and/or electric bills
  6. Households claiming zero income must provide a current tax transcript
  7. A copy of the lease, if the service is disconnected

For more information, contact the Interim Director of Emergency Assistance, Latisha Chastang, at emergencyassistance@impactca.org.


Required Documentation for HEAP/WCP Service

Customers must bring the following information with them:

  1. Proof of Citizenship (i.e., birth certificate, voter registration card, etc.)
  2. Valid, government-issued photo identification (i.e., a driver’s license)
  3. Social Security cards for everyone in the household (regardless of age)
  4. Proof of income for the past 90 days for everyone in the household age 18 and older
  5. Current gas and electric bills
  6. A copy of the lease, if the service is currently disconnected
  7. Households claiming zero income must provide a current tax transcript

*WCP helps income-eligible families at or below 175% of the 2016-2017 Federal Poverty Guidelines:

 



Everyone pitches in for the Winter Crisis Program at IMPACT!  As applications for utility assistance are processed, you may find our CEO serving piping hot coffee to customers waiting to be served!