Programs & Services

The Home Energy Assistance Program (H.E.A.P.) helps households prevent energy service disruptions, restore disconnected services, and/or secure seasonal heating and cooling energy needs.

We offer a wide range of programs and services to meet the needs of those affected by our cause. We help them and their families by providing programs, information and resources to assist in their journey. We also help by raising awareness through public outreach and media.

Scheduling Appointments

Call 866.747.1038 to schedule an appointment for HEAP assistance or for Central Intake for other IMPACT programs and services.

Home Energy Utility Assistance Available

The HEAP Summer Crisis Program provides utility assistance and/or free air conditioners or fans to eligible households throughout Columbus and Franklin County.

IMPACT Kicks of HEAP SCP with Community Event!

More than 150 residents were served on the opening day of the 2014 HEAP Summer Crisis Program (SCP), as IMPACT hosted “Beat the Heat,” a free family-friendly event at its headquarters at 700 Bryden Road in Columbus, Ohio 43215.

In the spirit of collective impact, we recruited several partner agencies, human services providers and local businesses to help us kick-off the Summer Crisis Program in a big way!

We are extremely grateful to our partner organizations that gave their support, including American Red Cross, Big Brothers Big Sisters of Central Ohio, Center for Healthy Families, Columbus Fire Department, COWIC, Homeport, Radio One, Volunteers of America, YWCA, and others.

We remain united by the common goal of providing valuable information and direct access to programs and services through on-site application processing, information booths, and linkages to other critical resources.