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Home Energy Assistance Summer Crisis Program

Program Description:  The Home Energy Assistance Summer Crisis Program provides a one-time benefit to eligible Ohioans with cooling assistance during the summer months. The program runs from July 1 to September 30.

Summer Crisis Program provides assistance with electric utility bills, central air conditioning repairs, and air conditioning unit and/or fan purchases. Households with a household member who is either 60 years of age and older, has been diagnosed with COVID-19, or has a certified medical condition, and households who have a disconnect notice, have been shut off, or are trying to establish new electric service may be eligible for assistance. 

Intake Process: Customer will come into the office where we will collect the documentation.  Once documentation is collected, an IMPACT Rep will complete the application via phone interview and will provide the customer with next steps. The turnaround time is 7-14 business days.  

Documentation Needed

  • Copies of your most recent utility bills

  • A list of all household members (include birth dates and Social Security numbers) and Proof of income for everyone in the household over 18 years old for the last 30 days for each member (12 months preferred)

  • Proof of citizenship or legal residency for all household members.

Program Benefits: Electric Bill Assistance (Regulated/Non-Regulated), Air Conditioners and/or fans, A/C Repair up to $500.00

What Program Covers? Electric Bills

What Program Can’t Cover? Gas or Water Bills

How Can You Apply For Service: Customer can call 614-246-0019  Appointments are on a first come first served bases.  Once appointments are full customers can also apply online at www.energyhelp.ohio.gov 

When Does the Program Start/End?  July 1 to September 30 of each year

Appointment Number: 614-246-0019